Privacy Policy
Last updated: 21 Jul 2026
1. Introduction
This privacy policy explains how Fourth Trimester Hub ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website and use our services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
2. Data Controller
The data controller responsible for your personal data is:
Fourth Trimester Hub Email: fourthtrimesterhub@gmail.com
3. What Personal Data We Collect
Information you provide directly:
- Name and email address (when you create an account, make a purchase, or contact us)
- Payment information (processed securely by our third-party payment provider; we do not store full card details)
- Any information you provide via our contact form or email correspondence
Information collected automatically:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website address
- Cookies and similar technologies (see Section 9)
4. How We Use Your Personal Data
We use your personal data for the following purposes and legal bases:
| Purpose | Legal Basis (UK GDPR Article 6) |
|---|---|
| To provide and manage your account and access to the programme | Performance of a contract |
| To process payments and issue refunds | Performance of a contract |
| To respond to your enquiries via the contact form | Legitimate interest |
| To send essential service communications | Performance of a contract |
| To send marketing communications (only with your explicit consent) | Consent |
| To improve our website and services | Legitimate interest |
| To comply with legal obligations (e.g., tax records) | Legal obligation |
5. Who We Share Your Data With
We may share your personal data with the following categories of recipients:
- Payment processors (e.g., Stripe, PayPal) to process transactions securely
- Website hosting providers (e.g., Squarespace) to deliver our website
- Email service providers to send service and marketing communications
- Analytics providers (e.g., Google Analytics) to understand website usage
- Professional advisors (e.g., accountants, legal advisors) where necessary
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. International Data Transfers
Where your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as adequacy decisions by the UK Secretary of State, standard contractual clauses approved by the ICO, or other lawful transfer mechanisms under UK GDPR.
7. How Long We Retain Your Data
| Data Type | Retention Period |
|---|---|
| Account information | Duration of your account plus 6 years |
| Purchase and payment records | 6 years (HMRC requirement) |
| Contact form enquiries | 2 years from last correspondence |
| Marketing consent records | Duration of consent plus 1 year |
| Website analytics data | 26 months |
After the retention period, your data will be securely deleted or anonymised.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access — You may request a copy of the personal data we hold about you.
- Right to rectification — You may request correction of inaccurate or incomplete data.
- Right to erasure — You may request deletion of your data where there is no compelling reason for continued processing.
- Right to restrict processing — You may request that we limit how we use your data.
- Right to data portability — You may request your data in a structured, commonly used, machine-readable format.
- Right to object — You may object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent — Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the contact form on our About page. We will respond within one month of receiving your request.
9. Cookies
Our website uses cookies and similar technologies to improve your experience and analyse website traffic.
- Essential cookies are necessary for the website to function and cannot be switched off.
- Analytics cookies help us understand how visitors interact with our website. These are only placed with your consent.
- Marketing cookies are used to deliver relevant advertisements. These are only placed with your explicit consent.
You can manage your cookie preferences through your browser settings or our cookie consent tool.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, secure payment processing through PCI-DSS compliant providers, and regular review of our data practices.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: https://ico.org.uk Telephone: 0303 123 1113
14. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us via the contact form on our About page.
Terms and Conditions
Last updated: 21 Jul 2026
1. Introduction
These terms and conditions ("Terms") govern your use of the Fourth Trimester Hub website and your purchase of the Fourth Trimester Hub programme ("the Programme"). By accessing our website or purchasing the Programme, you agree to be bound by these Terms.
Please read these Terms carefully before making a purchase. If you do not agree with any part of these Terms, you should not use our website or purchase the Programme.
2. About Us
Fourth Trimester Hub Email: fourthtrimesterhub@gmail.com
3. The Programme
The Fourth Trimester Hub programme is a digital educational resource providing week-by-week postpartum recovery guidance for new mothers. The Programme includes written guides, resources, and tools delivered via our website.
The Programme is for informational and educational purposes only and does not constitute medical advice. Please refer to Section 10 (Medical Disclaimer) for further details.
4. Eligibility
You must be at least 18 years of age to purchase and use the Programme. By making a purchase, you confirm that you are 18 years of age or older.
5. Purchases and Payment
5.1. All prices are displayed in British Pounds Sterling (GBP) and are inclusive of VAT where applicable.
5.2. Payment is processed securely through our third-party payment provider. We do not store your full payment card details.
5.3. Upon successful payment, you will receive confirmation of your purchase via email and immediate access to the Programme.
5.4. We reserve the right to change our pricing at any time. Any price changes will not affect purchases already completed.
6. Refund and Cancellation Policy
6.1. We want you to feel confident in your purchase of the Fourth Trimester Hub programme.
6.2. If, for any reason, you are not satisfied with your purchase, you may request a refund within 14 calendar days of the date of purchase by contacting us via the contact form on our About page.
6.3. To request a refund, please provide:
- Your full name
- The email address used at purchase
- Your date of purchase
- The reason for your refund request (optional, but helpful for us to improve)
6.4. Refunds will be processed within 14 days of approval and returned to the original payment method.
6.5. After the 14-day refund period has elapsed, no refunds will be issued except where required by law.
6.6. This refund policy does not affect your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
7. Your Rights Under Consumer Law
7.1. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a statutory right to cancel a contract for digital content within 14 days of purchase (the "cooling-off period").
7.2. Our 14-day refund policy (as set out in Section 6) meets and matches this statutory cooling-off period, ensuring you are fully protected.
7.3. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, including your right to receive digital content that is of satisfactory quality, fit for purpose, and as described.
8. Intellectual Property
8.1. All content within the Programme, including but not limited to text, graphics, images, videos, and design, is the intellectual property of Fourth Trimester Hub and is protected by copyright law.
8.2. Upon purchase, you are granted a personal, non-exclusive, non-transferable licence to access and use the Programme for your own personal, non-commercial use.
8.3. You may not:
- Copy, reproduce, distribute, or share any content from the Programme with third parties
- Modify, adapt, or create derivative works from the Programme content
- Use the Programme content for any commercial purpose
- Resell, sublicense, or transfer your access to another person
8.4. Breach of this section may result in termination of your access without refund and may give rise to legal action.
9. User Accounts
9.1. You are responsible for maintaining the confidentiality of your account credentials.
9.2. You must not share your login details with any other person.
9.3. We reserve the right to suspend or terminate your account if we reasonably believe that your account is being shared or misused.
10. Medical Disclaimer
10.1. The Fourth Trimester Hub programme is an educational resource and is not a substitute for professional medical advice, diagnosis, or treatment.
10.2. The information provided in the Programme is for general informational purposes only and is based on publicly available NHS and medical guidance.
10.3. Always seek the advice of your GP, midwife, health visitor, or other qualified healthcare provider with any questions you may have regarding your health or your baby's health.
10.4. Never disregard professional medical advice or delay seeking it because of something you have read in the Programme.
10.5. If you are experiencing a medical emergency, call 999 immediately.
10.6. We do not accept any liability for any loss or damage arising from your reliance on the information provided in the Programme.
11. Limitation of Liability
11.1. To the fullest extent permitted by law, Fourth Trimester Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Programme.
11.2. Our total liability to you for any claim arising from or related to the Programme shall not exceed the amount you paid for the Programme.
11.3. Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded or limited by English law
12. Availability and Access
12.1. We aim to ensure the Programme is available at all times but do not guarantee uninterrupted access. We may occasionally need to carry out maintenance or updates.
12.2. We are not liable for any temporary unavailability of the Programme due to technical issues, maintenance, or circumstances beyond our reasonable control.
12.3. We reserve the right to modify, update, or discontinue the Programme at any time. If we discontinue the Programme entirely, we will provide reasonable notice and, where appropriate, offer alternative access or a pro-rata refund.
13. Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content of third-party websites and accept no responsibility or liability for them.
14. Governing Law and Jurisdiction
14.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
14.2. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3. If you are a consumer, you may also have the benefit of any mandatory provisions of the law of the country in which you are resident.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Fourth Trimester Hub in relation to your use of the Programme.
17. Changes to These Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Programme after changes are posted constitutes acceptance of the revised Terms.
18. Contact Us
If you have any questions about these Terms, please contact us via the contact form on our About page.